Tickets
Tickets
Just like every year, you will have the opportunity to choose between three different ticket packages for Everfree Encore. Every tier has its own special perks!
Get your Ticket in our Ticket Shop!
Ticket Upgrade
Bought your silver or gold ticket already, but our goodies are just to tempting?
Treat yourself with a ticket upgrade and get your hooves on all our fancy ticket goodies!
Follow the link for all info: Upgrade Form
Please mind that orders are binding and cancellations are only possible under the conditions named below.
During the order process, we raise personal data (name, address, e-mail address, payment information) with your consent to handle and process the order and fulfil (pre-) contractual duties. For more information on privacy, please visit pony-events.eu/privacy.
Important Information
- Terms and Conditions
- Privacy Statement
- Ticket Cancellations
- Ticket Upgrades
- Other Changes and Transfer
Please check your spam and junk e-mail folder after your payment.
Ticket FAQ
We have listed some frequently asked questions here.
Early Pony Offer
For many events there is a lot of planning necessary beforehand, and many decisions and investments depend heavily on the available budget before the event even starts. Everfree Encore is no exception.
If you book your SILVER ticket early, you can use our Early Pony offer.
- Until April 4th, the price is 89,00 €
- From April 5th to May 17th, the price is 94,00 €
- From May 18th onward, the price is 99,00 €
Important Terms and Conditions
- Tickets will be sent via e-mail as a PDF file or download link.
- You are responsible to provide a valid e-mail address and check your spam and junk e-mail folder. If tickets can’t be delivered via e-mail, we may have to cancel the order or charge up to 5 € for shipping and processing costs.
- Cancellations are possible without charge up to 14 days after purchase. For later cancellations, a cancellation fee is charged. Cancellations are no longer possible 8 weeks before the convention.
- If you want your ticket delivered via mail, you will have to cover the shipping costs for certified mail from Germany.
- We might exclude visitors who break the convention rules without any refund. Make sure you have read the rules of conduct.
Please see Terms and Conditions for the complete version. This is only an extract, in case of doubt the full publication counts.
Contact
For any questions or inquiries regarding
- accessibility,
- booking and handling,
- invoices,
- lost tickets,
- general complaints,
- payment or
- shipping
as well as any other general questions, please contact support@pony-events.eu.
For cancellations, changes or upgrades, please visit our support page.
For complaints regarding data protection, accessibility or equality, please contact support@pony-events.eu.